Archive for May 2010

Lets go over some things that should be covered “by you” before you get into an accident and may have to file a claim with your insurance company.

Many of the subjects in this post are on topics most people don’t think about until its
crunch time..”no pun intended” Read the rest of this entry »

Some of you may think of a body man as a grumpy sort of brainless thug smoking a cigar and drinking a beer, this could not be further from the truth.

Collision repair technicians are some of the hardest working in the automotive industry, they must be chemists, metallurgists, mechanics, electricians, artistic, articulate, and be able to learn and train new processes and procedures all while enduring some of the worst hazards known to man. Read the rest of this entry »

The CSI or “customer service index” relates to the shops performance based on surveys taken from actual customers of that particular shop and are given a performance rating based on the data collected.

There is sort of a scorecard that is used, Usually the customer will get a survey in the mail or they will receive a call and will be asked a series of questions in regards to their experience with the shop where their vehicle was repaired. Read the rest of this entry »

Standard VS Non Standard Insurance:

Non-standard auto insurance,
is auto insurance sold to drivers whose driving experience makes it difficult or impossible to get insurance through a standard insurance carrier.
Some Insurance companies deal exclusively in the non-standard insurance business, while others sell non-standard and standard policies. Read the rest of this entry »

Auto Insurance 101
Why Ins. companies don’t pay claims.
CNN 360 Anderson Cooper – Auto Insurance Part 1