what should I do after an auto accident?
So you’ve been in an automobile accident and your not sure what to do first, Here are some basic tips.

These tips are in addition to the
National Safety Council recommendations.

Lets start with the obvious..Getting in an accident is a traumatic experience, try to stay calm and think clearly.
First things first…Is everyone OK? Read the rest of this entry »

Understanding a Collision Repair estimate:

Many people are confused when looking at a Collision repair estimate or a Collision repair quote as it is not a general guide but a detailed list of procedures.


THE FOLLOWING IS A LIST OF ABBREVIATIONS OR SYMBOLS THAT MAY BE USED TO DESCRIBE WORK TO BE DONE OR PARTS TO BE REPAIRED OR REPLACED:

Read the rest of this entry »

Repair times, Time to repair my vehicle:

*How long will it take to repair my vehicle?

*Why does it seem to take so long to repair my car?

*How are repair times calculated?

In this post we discuss how repair times are calculated and highlight some points to help you understand repair times.

We will begin with an over view of a basic Industry standard formula used.
The shop or Insurance company will take the total number of labor hours that are on a repair estimate and divide that number by 4 or 5, and round it to the nearest number, this will give the total number “estimated” days required to repair your vehicle. Read the rest of this entry »

ARE YOU
SHOPPING FOR ESTIMATES?

Here are some things you should know.

First and foremost let the shop know your intention’s and the reason for your estimate,
under normal circumstances you will only have a few reasons to be shopping for an estimate. Read the rest of this entry »

Lets go over some things that should be covered “by you” before you get into an accident and may have to file a claim with your insurance company.

Many of the subjects in this post are on topics most people don’t think about until its
crunch time..”no pun intended” Read the rest of this entry »

Some of you may think of a body man as a grumpy sort of brainless thug smoking a cigar and drinking a beer, this could not be further from the truth.

Collision repair technicians are some of the hardest working in the automotive industry, they must be chemists, metallurgists, mechanics, electricians, artistic, articulate, and be able to learn and train new processes and procedures all while enduring some of the worst hazards known to man. Read the rest of this entry »

The CSI or “customer service index” relates to the shops performance based on surveys taken from actual customers of that particular shop and are given a performance rating based on the data collected.

There is sort of a scorecard that is used, Usually the customer will get a survey in the mail or they will receive a call and will be asked a series of questions in regards to their experience with the shop where their vehicle was repaired. Read the rest of this entry »

Standard VS Non Standard Insurance:

Non-standard auto insurance,
is auto insurance sold to drivers whose driving experience makes it difficult or impossible to get insurance through a standard insurance carrier.
Some Insurance companies deal exclusively in the non-standard insurance business, while others sell non-standard and standard policies. Read the rest of this entry »

Bumper color does not match the color of the rest of the car?

In this post we will discuss color mismatch typically seen in plastic parts, color variance will typically be more noticeable on light high metallic colors.

A color can vary depending on the substrate on which it is painted.
For example, the evaporation rate for solvent varies over metal or plastic.
A longer rate gives a flake pigment additional time to “float” and can darken the “face” of the color.

The body may have been painted on a production line at the factory, while other parts, such as the bumper and trim, may have been painted at another location using a different application method.

Light reflects differently on curved and flat surfaces that can sometimes cause the appearance of a color shift. Read the rest of this entry »

Lets start with some basics on keeping your cars finish looking good.

CARE INSTRUCTIONS FOR YOUR AUTOMOBILE PAINT:

We recommend that you follow these simple precautions in the first few months of your new finish’s life:

In the first 90 days…

* Do not wax or polish the vehicle, this will allow the finish to dry and harden completely.
(Do not use silicone-containing waxes or polishes) Read the rest of this entry »

DRP or Independant shop, who should I have fix my car?
Lets start this post with Websters definition of Independent:
a
(1) : not subject to control by others : self-governing
(2) : not affiliated with a larger controlling unit <an independent bookstore> Read the rest of this entry »

Categories
Auto Insurance 101
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DRP HORROR STORIES
Why Ins. companies don’t pay claims.
CNN 360 Anderson Cooper – Auto Insurance Part 1